Privacy Policy

Privacy Policy of www.tennisticketservice.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

  • Advertising
    • Google Ad Manager, Google Ads conversion tracking, Google Ads Similar audiences, Meta Lookalike Audience, Meta ads conversion tracking (Meta pixel) and Hotjar Form Analysis & Conversion FunnelsPersonal Data: Trackers; Usage Data
    • Google Ads Customer Match, Google Ads Optimized Targeting and Google Ads Smart BiddingPersonal Data: email address
    • Google Ads Audience ExpansionPersonal Data: interests
    • TikTok conversion trackingPersonal Data: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
  • Analytics
    • Google Analytics (Universal Analytics) and Google Analytics (Universal Analytics) with anonymised IPPersonal Data: Trackers; Usage Data
    • Google Analytics 4Personal Data: number of Users; session statistics; Trackers; Usage Data
    • Google Analytics Advertising Reporting FeaturesPersonal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service
    • Google Analytics Demographics and Interests reportsPersonal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
  • Contacting the User
    • Contact form and Mailing list or newsletterPersonal Data: email address
  • Displaying content from external platforms
    • Google FontsPersonal Data: Trackers; Usage Data
  • Heat mapping and session recording
    • Hotjar Heat Maps & RecordingsPersonal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service
    • Interaction with data collection platforms and other third parties
      • Hotjar Recruit User TestersPersonal Data: Trackers; Usage Data; various types of Data
    • Interaction with online survey platforms
      • Hotjar Poll & Survey widgetsPersonal Data: Trackers; Usage Data; various types of Data
  • Interaction with support and feedback platforms
    • Zendesk WidgetPersonal Data: company name; country; email address; first name; last name; Trackers; username
  • Managing data collection and online surveys
    • Hotjar surveysPersonal Data: Trackers; username
  • Remarketing and behavioural targeting
    • Google Ads Remarketing, Google Ad Manager Audience Extension and Facebook RemarketingPersonal Data: Trackers; Usage Data
    • TikTok RemarketingPersonal Data: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
  • Tag Management
    • Google Tag ManagerPersonal Data: Trackers
  • Traffic optimisation and distribution
    • CloudflarePersonal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

  • Owner and Data Controller: Tennis Ticket Service / CSE / OTB Building , 160 Gloucester, Wanchai, 3102133, Hong Kong
  • Owner contact email: info@tennisticketservice.com

Latest update: 2 May 2024

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